I’ve worked retail, on and off, for many years. It’s not my favourite work yet neither is it so dreadful that I have made a vow never to return. Retail work requires a certain amount of extroversion—of which I lay no claim—and an equal dose of stagecraft—of which I like to think I have in abundance. In other words it exhausts me while nurturing the entertainer part of myself that lives to be seen and heard. Not an easy balance and, unfortunately, an act that pays less than the energy required to succeed. Regardless, it does pay the bills while I pursue my dreams of writing and bodywork.
One of the
things I have learned in retail, and ironically in the least favourite of that category of jobs—cashier in a big box
hardward store—was something that has since helped me not only in my bodywork
practice but in general communication, especially with my aged father. It is
the art of silence—of listening with an open heart and quiet patience, of
hearing without judgment or need to tell my story. Although I am not, by any account, a master of this skill, I find it funny how this most precious gift was taught to me in the most
innocuous of places: over a cash register in a big box store. Life stories were told and poignant moments shared in a matter of seconds when I stopped bemoaning my fate and just listened to the person who stood before me.
Excerpt from
Notes from the Bottom of the Box: the
Search for Identity by a Modern-Day Renaissance Woman.
The woman
pushed her card into the interact machine. Her husband, grabbing their
purchases and heading for the door, asked, Okay?
She nodded and punched in her PIN. Halfway through she looked up at me and
said, He always does that. We shop
together, but he leaves as soon as I start paying. Bewilderment washed over
her face. It was as if this was the first time she had ever given words to the
experience. Her tone then took on a subtle sharpness, He doesn’t like to waste time.
I asked how
long they had been married. Forty-five
years, she said.
The woman
paused as she waited for her transaction to complete. By the time I get to the car he will have it loaded, and we’ll be ready
to go. Her expression changed again, softening. It’s efficient, she said, and walked out the door.
* * *
The wedding band on her finger was beautiful; I told her so. Thank you, she said, as she finished paying her bill. We've been married seventeen years, but last
month we renewed our vows. She described the event in loving detail and
then concluded with, It was a total
surprise... I thought we were just meeting friends in town for a fancy
dinner. After that she paused, her
face a mixture of love and grief: I was
diagnosed with MS last year, she said,
it's been a hard year for him.
* * *
The man led his wife of many years up to my till. She
appeared lost, her eyes far away with a hint of fear. He spoke softly to her
with reassuring and gentle words. We finished the transaction and he said, I cant leave her alone. She comes with me
everywhere. I am so tired. I asked if he had considered in-house care or
some other form of respite. My questions went unheard. People tell me, he says, to
put her in care. How can I? We have lived in our home for fifty years. I love
her.
If you like my writing, check out my other blog, The Interdependent Life.
The power of a listening heart and ear. ❤
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