I was looking over my manuscript, Notes from the Bottom of the Box, wondering what excerpt to print this week when I came across the two paragraphs reprinted below. The full essay was written when I was working as a BodyMind therapist at a detox centre but I found it quite apropos to my current incarnation as a retail clerk.
For the most part, my retail customers are great. I love the
camaraderie, the shared humour, and the satisfaction of helping clients find a
quality item they both need and want. That said, there are times when certain customers
irritate me beyond my capacity to be even semi-tolerant. I have a variety of
ways of dealing with the latter including venting to my colleagues (when in
search of a requested piece in the back room) and transforming into an oh-so-neutral
and coolly polite clerk. When I am feeling good, however—when I am at peace
within myself—my tactics change: I centre myself and remember two things. One, that this annoying
adult was once a baby—a tiny innocent soul who was partly molded into who he or
she is today by events beyond their control; and two, that I have no idea what
demons are affecting his or her life. Maybe this person’s loved one has just
been diagnosed with a terminal disease, they got fired or perhaps dropped by
their supposed soul mate. Haven’t we all
had to do business when we’d rather yell obscenities from the top of a roof?
Haven’t we all, consciously or not, transferred frustration onto the nearest
person: sales clerk, the driver in front of us; our children?
I have learned, and continue to learn, that judging someone’s
behaviour and then reacting to it in a negative manner is seldom uplifting for either
party. While it may give momentary satisfaction, the long-term effects only
produce a chronic social disgruntlement at best, and alienation, depression and
violence, at worst. It doesnt mean that I am a star pupil of these lessons except to say that I am discovering that life is, indeed, a work in
progress. We can only keep coming back to centre—however long it takes—back to
a place where we know we are all in this together.
Excerpt from Notes from the Bottom of the Box: The Search for Identity by a Modern-Day Renaissance Woman.
In the memoir, Reading
Lolita in Tehran, the author, Azar
Nafisi, recalls words spoken in defense of a literary professor who chose to
speak up for a man on trial for treason in 1980s Iran. In the political climate
of the time, both treason and this act of defense had potentially lethal
consequences.
Analyzing the professor’s action, Nafisi
wrote:
“Such an act … can only be accomplished by
someone who is engrossed in literature, has learned that every individual has
different dimensions to his personality … if you understand their different
dimensions you cannot easily murder them” (2004, p. 118).
After reading this
passage, I found myself thinking not of literature but of my work as a BodyMind
therapist. Similar to someone “engrossed in literature”, my training and
practice supports me in understanding the concept that we have different
personality dimensions, or parts, within us.
For example, most of us have a part that wants to go to work because it
pays for our lifestyle and another part that hates going because it interferes
with that same way of being. Facilitating an awareness of our multi-dimensional
selves helps prevent me from judging myself and others harshly. That said, my
practice is a work in progress and has its challenges around judgment and
perception, as the following story will tell.
I was working as a practitioner
in a detox centre: BodyMind therapy, energy work, reflexology—whatever was
needed to help relieve physical and/or emotional pain. A new intake, Tom, came
to see me. Tom had been physically abusive to his partner, Lilly. I knew this
because Lilly, a past client of mine, had confided in me during our sessions. I
met Tom for the first time a few days after Lilly died from complications of
congenital heart disease. Tom was a mess. He was not only detoxing from heroin
and crack but was visibly upset about his girlfriend’s death. He loved her, he
said, cared for her, was devoted to her. It was hard for me to listen. In fact,
it was hard not to hate him. To hear his “lies” asserting themselves against
the delight that was Lilly disturbed me on a deep level. He was the antithesis
of all the beauty and laughter she characterized—the naïve frivolity she
embodied and the lightness she passed on to those with whom she shared time.
Here he was trying to sell me on his heroic qualities when I, in my place of
judgment, knew the truth… or did I?
Stay tuned for more
weekly excerpts from Notes from the
Bottom of the Box. If you like this blog, please like me on my Modern-Day
Renaissance Woman Facepage. Thanks
for the support!
If you like my writing, check out my other blog, The Interdependent Life.
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